The relationship between burnout, stress and social support:  Study of QSUT nurses

By, MSc. Redona ZHULEKU (SAKULI), Dr. Elsida SINAJ

Abstract
Work overload or burnout can result from the numerous and conflicting expectations placed on nurses by medical and administrative staff in addition to nurse supervisors and managers. Research conducted on nurses reveals that a significant factor in determining the level of burnout they encounter is their personal and professional ideals. In emerging nations, burnout-related work issues are becoming more prevalent in helping professions like nursing. Purpose: The aim of this study was to investigate the relationship between social welfare and burnout caused by stress. This essentially means that managers and supervisors in the medical, administrative, and nursing fields place a number of contradicting demands on nurses in their professions. Overwork or burnout may result from this. Plan, process, and approach: Investigating if QSUT nurses feel burnout, stress, and social support is the aim of the quantitative study. There are 100 nurses in total taking part in the study 42 males and 58 women. Design/methodology/approach: The purpose of the quantitative study is to investigate if QSUT nurses experience Burnout, Stress, and Social Support. There are 100 nurses participating in the study in total (42 men and 58 women). Findings: Analysis through the T-Test showed that there are gender differences in depletion reporting, where t (98) = 3.123, p<.05, and higher stress, where t(98)=-1.113, p<.05. So, it’s women who report higher levels of stress. This analysis also showed that there are differences in personal achievement reporting, where t(98)= 3.629, p<.05. Men report higher levels of personal achievement because they have more confidence in their skills and show more ego in career performance in this profession. Analysis through the T-Test showed that there are gender differences in reporting the alliance you can rely on, where t (98) = 2.576, p<.05 and support for your values, where t(98)= 2.003, p<.05. So, it is men who report higher levels of support and support values. Men find themselves more socially supported and see themselves as a source of support for others. The results for regression/stress at work supported the hypothesis that levels of social support (social integration, support for your values) are associated with burnout variables and social integration is the most important factor affecting increased stress at work.
Keywords: Burnout, Stress and Social Support