This Issue invites for theoretical, professional and empirical contributions in the field of insurance. Following the last big natural and social events in Albania, the earthquakes of 2019 and COVID-19 pandemic, it is obvious that the country\u2019s insurance industry has been faced with huge challenges, ranging from financial and funding capacities, trust, staff competences, to financial education and literacy of general public. These events have already impacted the insurance industry significantly, not only in Albania but also worldwide, by re-dimensioning the vision and guidelines of the industry, as well as its approach towards product design and pricing, targeted clientele, resilient business models, and staff skills and competences.<\/p>\n
The COVID-19 pandemic has opened new paths for the industry, in terms of technological and digital advancement in the policies, along with the overall welfare and protection of the insured. Many challenges lay before the whole industry, some of them with common grounds with the entire job market, like hybrid and teleworking, retaining talent, ensuring the proper balance between technology and the industry\u2019s human touch, risk management, etc.<\/p>\n
We do hope that new research and studies will bring valuable contributions towards the most recent reality and relevant perspectives for the Albanian insurance industry, as part of the reginal and European insurance market.<\/p>\n